Information Technology and Computing Support

Delete Account

1. Open the Gmail App
2. Tap the hamburger menu (  ) and scroll to settings
3. Tap the 3-dot menu
4. Tap Manage Accounts
5. Tap Exchange and tap Remove Account

Now that the account has been removed, you can add it back with modern authentication.

Add New Account

1. Launch the Outlook app, tap “Get Started”. Note, if you do not already have the Outlook app installed, visit your device’s app store and download Outlook for Android.
2. Tap Add Account
3. Enter your myONIDusername@oregonstate.edu email address and tap “Continue”. NOTE: do NOT click ADD GOOGLE ACCOUNT.
4. Enter your ONID password, then tap “Sign In”.
5. Authenticate with Duo prompt.
4. If prompted to add another account, tap “Maybe Later”.
5. Intro pages will appear, skip or view as desired.
6. Outlook will begin syncing to the server, then will be ready for use.

If you do not currently use Outlook on your iOS device, download Outlook for iOS from the App Store. This is the recommended email client unless you are a rebel.

Delete Account from iOS Mail App

1. Navigate to Settings > Mail > Accounts
2. Tap your OSU Exchange account
3. Tap Delete Account
4. Tap Delete to Confirm

Now that the account has been removed, you can add it back with modern authentication.

Add Account to Outlook for iOS

1. Launch the Outlook app.
2. Enter your ONIDusername@oregonstate.edu email address then tap “Add Account”.
3. You will then be prompted for a password, enter your ONID password. You may then receive a Duo prompt.
4. If prompted to add another account, tap “Maybe Later”.
5. Intro pages will appear, skip or view as desired.
6. A prompt to enable notifications will appear, Turn on or say No Thanks, as desired.
7. Outlook will begin syncing to the server, then be ready for use.

Delete Account from iOS Mail App

1. Navigate to Settings > Mail > Accounts
2. Tap your OSU Exchange account
3. Tap Delete Account
4. Tap Delete to Confirm

Now that the account has been removed, you can add it back with modern authentication.

Add Account

1. Navigate to Settings > Mail > Accounts
2. Tap Add Account
3. Select Microsoft Exchange
4. Enter your ONIDusername@oregonstate.edu email address and tap next
5. Tap Sign In
6. You will then receive a prompt for login.microsoft.com. Enter your ONID, then tap Sign in.
7. Authenticate with Duo when prompted.
8. Configure settings to your preference and tap save.

We recommend you stop being a rebel and just use the Microsoft Outlook client.

Delete Account 

1. Navigate to System Preferences >  Internet Accounts 
2. Select your OSU Exchange account 
3. Click the minus button to remove the account
4. Confirm removal

Setup OSU E-mail: 

1. Open Outlook. 
2. Click the "Outlook" menu, then click "Preferences" 
3. Under the "Personal Settings" area, click on "Accounts" 
4. Click the "+" symbol in the lower left-hand corner, and select the "Exchange or Office 365" option 
5. Fill in your full first.last@oregonstate.edu email address at the top, then select "User Name and Password" in the Method dropdown menu 
6. Fill in your full ONIDusername@oregonstate.edu (NOT first.last) in the "User Name" section
7. Fill in your password in the password box 
8. Click "Add Account" and it will start downloading your mail, contacts and calendars 

*NOTE: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.