• How should we use threads?

    • General rule: the larger & busier the channel, the more people should use threads to keep conversations organized.
    • Always: responding to announcement posts in read-only channels
    • Always: responding to questions in help/discussion channels

  • How do I encourage students to collaborate & ask questions in channels, as opposed to direct messaging/emailing me?

    • Set proper expectations & etiquette at the start of the course that students should default all questions to channel so that everyone can learn. 
    • Address instances of poor etiquette; take the opportunity to quickly and empathetically educate
    • Socialize your availability (Slack can even auto-update your status with the Google Calendar or Outlook Calendar integration).

  • Where can I go for further support with Slack?

    • Contact Engineering IT Support if you are experiencing difficulty or need more information. You can also use the /feedback command to get help directly from Slack!

  • How can we do external collaboration with Slack?

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