At the start of each term, we receive many requests for updates to class software, hardware, and systems. While some are quick to handle, others need more time and planning. To ensure smooth support, please follow these guidelines and timelines:

Requested Change Notification Deadline
Existing software updates Deadweek of previous term
New software 2nd week of the previous term
Backend services (e.g. VM’s, server setup) 2nd week of the previous term
Specialized hardware setups 1 term in advance
University lab resources 1 term in advance
Events (e.g. conferences, hackathons) 1 term in advance

Submit requests either via email to coe.support@oregonstate.edu or fill out the Specialized Equipment or Software Setup form in ServiceNow.