General Information

Print Release Location Map

Engineering Printer Locations

  • Batcheller 045
  • Buxton Lobby
  • Dearborn 115
  • Dearborn 119
  • Gilmore 100
  • Gleeson 102
  • Johnson 107
  • Kearney 302
  • Kelley 1130
  • Owen Lobby
  • Owen 241
  • Radiation Center A124
  • Rogers 438

 

Each student who is currently enrolled in a class for the College of Engineering is allotted a quota of 500 black and white pages per academic term.

This quota is only for College of Engineering printers and does not apply to other areas of campus. If your printing goes over 500 pages over the course of a given term, your OSU student account will be charged $0.10 per page. The sum of your printing will be charged at the end of each term.

You can check the status of your print quota on the engineering PaperCut website:  https://print.engineering.oregonstate.edu

A page is defined as a printed side of paper. If you print a one page document, it counts as one page. If you print a two page document in duplex, it prints two sides of a sheet of paper, so it counts as two pages.

Requesting Refunds

If a print job fails to print, or the printer malfunctions, the job may still be charged against your quota. It's a very easy process to request a refund of those pages. Visit the following site:

https://print.engineering.oregonstate.edu

  1. Login using your ONID username and password
  2. Click "Recent Print Jobs" in the menu
  3. Find the job you want a refund on. Click the "Request Refund" link on the right

Refund

  1. Specify the number of pages as well as a reason for the refund and click Send
  2. You will receive an email confirmation when the process is completed.
Printing from Wireless Devices

WebPrint is a simple way to print PDF and Microsoft Office documents without having to install printer drivers.

Almost any document can be converted to a PDF using Microsoft's and macOS's built in PDF printers. They are embedded in most modern operating systems.

  1. Login to our PaperCut server https://print.engineering.oregonstate.edu using your ONID username and password
  2. On the left hand side bar, navigate to "Web Print" and click "Submit a Job"
  3. Select the printer you wish the print from and number of copies you wish to print
  4. Upload the document (PDF, picture file, Word doc, Excel or PowerPoint) and then send the print off with the "Upload & Complete" button

Note: If you want to configure advanced printing functionality such as duplex printing you will need to install the printer in a full desktop environment. This can still be accomplished through the browser using the Desktops we provide through Citrix.

If you have any questions or need help, please submit a ticket or email us at coe.support@oregonstate.edu.

Requirements: 

  1. Apple iOS 5 or above device
  2. Connection to OSU wireless network

Setup:

1. Go to settings and select "Wi-Fi" then tap on the blue "i" to the right of the OSU network you are using (such as OSU_Secure or OSU_Access). Add "ios.engr.oregonstate.edu" to the search domains (This is necessary to find printers on your iOS device).

ios domain

2. Open Safari and visit https://print.engineering.oregonstate.edu/ios/install. This should bring up an 'install profile' dialogue. Follow prompts to install the app, and a printing app should show up on your screen as an icon.

install profile papercut app

Printing:

Once you have downloaded the printing app, which uses PaperCut, you should be able to select the printing icon on your screen and authenticate your device using your ONID username and password. If you select 'remember me' while authenticating, PaperCut should remember your iOS device and automatically authenticate it next time you attempt to connect to an engineering printer. You can also authenticate after printing, but please note that any unauthenticated devices show up as a guest account to the printers and are unable to print until they are authenticated. 

To print, select the print option while on a document, webpage, or other screen which you would wish to print. Select a printer from the list of available engineering printers, select the number of copies you wish to print, and then confirm the job by clicking the 'print' button. All print jobs will be printed in duplex and you can only print the entire document, so bear this in mind when printing from a mobile device. The ipad and iphone have slightly different printing interfaces, as seen below.

Select Printer

print to papercut

Once a job has been sent to the printer, you can check on its status by selecting the printing app icon. This page also displays the number of pages remaining on your account.
Paper Cut Balance

Removing the App:

Should you decide you do not want this app on your iOS system, here is the suggested way to remove the app:

1. Delete the printing app. Hold your finger down on the app until the x button appears to delete it.

2. Delete the printing profile. Go to settings -> general apps -> profile -> printing -> remove. You need to remove the app FIRST, then delete the profile.

Printing from Labs and Wired Workstations

Overview

Engineering uses 'print release stations' in the computer labs. When you send a job to a printer, if from your laptop, a Citrix session, or in the computer lab itself, the job is held until you release the job.
You can release print jobs with your ID or using a browser (see below)

If you are looking to print from your laptop see the "Webprint" section on this page

The Print Queue

The name of the printer is COEPrint on the server winprn.
It is added automatically when logged into computer labs and Citrix sessions.
See below for directions on printing to the queue from wireless devices.

How to release a print job

After printing to COEPrint, a print job is held until you release it to one of the print release stations listed in the print release section of this page.
You can do this on of three ways:

Via the Web:

https://print.engineering.oregonstate.edu

At the Printer:

Each printer is equipped with a touch screen and a card swipe.

  1. Login by using either your OSU ID card or providing your OSU ID number.
  2. Click "Release print jobs"
  3. Select the job you want to print

Using the desktop app (in computer labs and Xen Desktop)

  1. In the upper right hand corner of your computer desktop is an app that displays your balance.
  2. Click on "Details" and login to PaperCut.
  3. Under "Jobs Pending Release" find your job and release to the printer of your choice.

Mobile Release

You can also use your smart phone to release a job.
To set it up, first connect to either eduroam or OSU_Secure WiFi.
Using the web browser on your smartphone, visit

https://print.engineering.oregonstate.edu/mr

  1. Login using your ONID username and password
  2. Let it add an icon to your start screen
  3. Select the printer you want to release to in upper right. The printers will be clearly marked with their name. Important: You must choose the correct print server (winprn, linprn) that you printed from. If you printed from Windows or Mac, choose winprn\<printername>. From linux, choose linprn\<printername>
  4. You should see your document available for release. Click release.

 Adding printers to an IT-managed wired workstation can be quick and simple, whether you are using Windows or macOS.

Note:

  • Undergraduate students should always use COEprint. All of the COEprint release stations are publicly accessible.
  • Some shared printers have restrictive permissions or are behind locked doors, please be sure you are authorized to access the printer you wish to use.
  • Connecting from personal and wireless devices is not supported. To print from these devices, please follow instructions for Webprint.

 

Windows

  • Use the Windows's Search button, find the windows system setting - "Add a printer or scanner"

    Add Printer or Scanner

  • Click "Add a printer or scanner", then "Add Device", wait a few seconds for the "Add manually" option to appear, and click it
    Add printer or scanner
  • Choose "Select a shared printer by name" and click "Browse..."

Select a shared printer by name

  • Type "\\winprn" into the search bar and "Enter"
    select network printer
  • If prompted for credential, please use ONIDusername@oregonstate.edu (and your ONID password)
  • Find either COEprint or your chosen printer, highlight it, and press "Select"
    Select Printer 2
  • Click "Next" to continue
    Find by other option

You should now be able to print from any Windows application.

 

macOS

Begin by opening "System Settings"

  • Click "Printers & Scanners" (#1)
  • Click "Add Printer, Scanner, or Fax..." (#2)

System Prefs

  • If using a mouse, hold the control key and click the blank space next to "More Printers" and click "Customize Toolbar"
  • If using a trackpad, two-finger-click the trackpad at the same location.
  • Drag "Advanced" from the item list onto the toolbar. Click "Done".

  • Click "Advanced". It may take up to 30 seconds to complete
  • For Type, select "Windows printer via spoolss". URL is "smb://winprn.engr.oregonstate.edu/COEprint".
  • Name the printer "COEprint" and choose a driver.

Note: For the "Use" option, we suggest we using "Generic PCL Printer". The "Generic PostScript Printer" has been not working for SOME versions of macOS.

  • To add a specific printer: substitute COEprint with the name of the printer.

  • Click "Add". You will be prompted for features of the printer. Select the checkbox for Duplex printing, and click "OK".

Setting Up

  • After you send a test page to the new printer, you will be prompted for your ONID username and password. Username should be in the form username@oregonstate.edu.

You can choose to remember the password to avoid being prompted every time you print.

authenticate printer

Note: 

  • If you input the wrong password (or when you change your password), the job will sit on your mac's spooler indefinitely.
    • You will need to click on the printer icon in your dock and resume the job to be prompted for your credentials again.
  • When your ONID password changes, will need to update the credential in the keychain for winprn.engr.oregonstate.edu

Hold for Authentication' Error in Mac Print Queue
“Help! When printing from MacOS computers, sometimes we see the job stuck in the print queue with the message “Hold for Authentication.” What does this mean?”

See this page on the Papercut website: https://www.papercut.com/kb/Main/HoldforAuthentication
Or the "Problems Printing/Accessing SMB shares on macOS after changing password" section on this page

Linux

Go to the printer settings and add a new printer

Open the 'Network Printer' drop down menu and select Windows Printer via SAMBA

  • smb://winprn.engr.oregonstate.edu/COEprint
  • Check 'Prompt user if authentication is required'
  • You may be prompted to install and additional software package called smbclient - go ahead and install it
  • Choose Driver: HP
  • Choose Driver: LaserJet MFP M725
  • Installable options:
    • Check Duplex Unit
    • Tray 4: 1500 Sheet Input Tray
    • Tray 5: 2000 Sheet Input Tray
  • Name and describe printer as COEprint
  • Print test page - The test page may say it failed to print, ignore this warning
  • Go back to Printers and right click COEprint and select "View Print Queue"
  • Your print job will have a "held for authentication" status, right-click the job and select "Authenticate"
  • Log in with ONID\username and your ONID password.

The print job should show up in PaperCut and can be released at a desired printer.

 

If you have any problems connecting to a printer, you can contact support at https://beav.es/it-help

Troubleshooting

If you have recently changed your ONID password and no longer able to print to College of Engineering printers, or access file shares on engineering servers,
follow these steps to reset the password in your keychain

1. Open Keychain Access

2. For printers, find the printer you are trying to print to (COEprint, kear211-prn, etc) and delete the entry
    For shares, look for the server names depot.enrgr.oregonstate.edu (or attic, or stak) and remove these and attempt to reconnect

Delete Printer entry from Keychain

4. Attempt to print again and you should be prompted to log in

5. Authenticate with your ONID username and password

Printer Authentication Dialog

 

Note: This article applies to windows machines that are connected via VPN or campus WiFi.

If you have recently changed your ONID password and are no longer able to print to College of Engineering printers or access file shares on engineering servers, follow these steps to update your password in credential manger.

1. Open the start menu and start typing ‘credential manger’ until it shows up and launch it.
Step 1

2. Select ‘Windows Credentials’ at the top and then look in the windows credentials section below for any entries ending in engr.oregonstate.edu or engineering.oregonstate.edu.  If you have multiple entries ending in engr.oregonstate.edu / engineering.oregonstate.edu, perform steps 3 and 4 on each one.

3. Expand the entry by clicking on the arrow to the right of it, and then click edit.

 

4. Clear out the password field, enter your new password and click save.

You can close the credential manger and continue on.  The icons for mapped drives can take a few minutes to update, but you should have access to them right away.

Other Services

The Media Hub is well-equipped to provide high-quality printing services, and their experienced team is dedicated to meeting your specific requirements.

Indicate "COE" or "College of Engineering" when asked to provide department or conference info. You will not be charged. When asked for an index, put in n/a or ENG-XXX.

**PLEASE NOTE** 48 hours advance submission is required by the Media Hub for all large format print jobs. Please submit FINAL, PROOFED and APPROVED posters only. You may incur extra costs for revisions or corrections submitted after a job is in the queue for printing.

https://mediahub.oregonstate.edu/printing-resources